I could turn it on and within a few minutes it would shut down.
It took a while to discover that this was the problem and he had to finally take it apart to see this.
If asked to restart the computer, please do so immediately. Open SUPER from icon and install and Update it Under Scanner Options make sure the following are checked (leave all others unchecked): Restart your computer.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. Download Attribune's ATF Cleaner and then SUPERAnti Spyware , Free Home Version. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc.
Does it seem to be warm on the bottom of the computer? These types of things are usually due to overheating.
Used compressed air to clean out the vents on the computer.
If you think it might just be software related, instead of taking the laptop apart, try re-installing the operating system using the recovery disks that came with your dell computer. If those are clear and you are comfortable opening the laptop you could try replacing the thermal paste on the CPU and see if that helps. Thanks I hate to tell you this but I have the same problem with this laptop and it's bad news. Try cleaning the exhaust ports and the fan(s) to remove the dust.However 9 out of 10 cases of laptop overheating are caused by an airflow blockage.In these cases, the fan is spinning as fast as it can, but if the hot air is obstructed from reaching the outside world, a heat build-up occurs and the laptop takes the safety precaution of turning itself off, rather than allowing permanent damage to occur.At the far end of this copper heatsink, the heat is fed into a series of side-by-side metal fins.